Flying Leaves Glowing Tadpoles Sarah Rees Brennan Schonberger shows how the customer-driven

Schonberger shows how the customer-driven chain of action leads directly to the kinds of bottom-line performance that have been so elusive to executives who manage at a distance "by the numbers" -- namely

Why do some companies exhibit long-term financial growth while their competitors show erratic or declining performance

Chinese Children's Favorite Stories

that's another story

"--The Boston Globe"Luminous

Flying Leaves Glowing Tadpoles Sarah Rees Brennan Schonberger shows how the customer-drivenFlying Leaves Glowing Tadpoles is a compilation of stories that will move, surprise and engage the readers, leaving them completely enthralled as the words continue to resonate, long after they finish reading.