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Predatory Thinking: A Masterclass in Out-Thinking the Competition Andersen Press (UK) decades-old medical practice that was

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decades-old medical practice that was endangering patients (see page 242)- The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping (see page 130)- The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service (see page 199)In a compelling

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Predatory Thinking: A Masterclass in Out-Thinking the Competition Andersen Press (UK) decades-old medical practice that wasPowerful strategies for how to out think the competition from one of the true greats of the advertising world.

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