Whistleblowing Toolkit CQC Inspections if you are prepared and

if you are prepared and organised there is no reason why the visit should be a painful one

Help managers broach the sensitive subject of mental health with their staff

Mechanical and Non-mechanical Hazards Checklist

Help you decide whether an AWOL worker has resigned

Identifying the key legislation and evidence-based good practice

Whistleblowing Toolkit CQC Inspections if you are prepared andEvery day in the UK, more than 7 complaints are made about adult social care to the Local Government Ombudsman (LGO) alone. How bad would you feel if you discovered that a member of your staff or a family member had gone straight to the LGO or the CQC without raising their concern with you first? Inside you'll find 14 documents and 2 special reports: A Complaints Action Plan Template. Comments and Complaints Policy and Procedure Document.