Learning and Assessment Kit-FNSFMB514 Implement complex loan structures Session Plan aggressive or abusive customer SIRCDIS002

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and induct staff SITHIND001 Use hygienic practices for hospitality service SITHKOP007 Design and cost menus * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SHBBBOS001 Apply cosmetic tanning products SHBBCCS001 Advise on beauty products and services SHBBFAS001 Provide lash and brow services SHBBHRS001 Provide waxing services SHBBMUP002 Design and apply make-up SHBBNLS001 Provide manicure and pedicare services SHBBRES001 Research and apply beauty industry information SHBXCCS001 Conduct salon financial transactions SHBXCCS002 Provide salon services to clients SHBXIND001 Comply with organisational requirements within a personal services environment SHBXWHS001 Apply safe hygiene

Core units CHCCCS010 Maintain a high standard of service CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAAP001 Recognise healthy body systems HLTAHA001 Assist with an allied health program HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety BSBMED301 Interpret and apply medical terminology appropriately Elective units CHCAGE001 Facilitate the empowerment of older people CHCDIS007 Facilitate the empowerment of people with disability CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS211 Contribute to the health and safety of self and others CUAACD101 Use basic drawing techniques CUAPPR101 Use ideas and techniques to develop creative work Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBTEC101 Operate digital devices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-FNSFMB514 Implement complex loan structures Session Plan aggressive or abusive customer SIRCDIS002Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to