ERF Checklist-TLIC0033 Apply low risk heavy vehicle driving behaviours HLT aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCIRG436 Implement an irrigation-related environmental protection program AHCWRK509 Provide specialist advice to clients AHCIRG437 Schedule irrigations AHCIRG507 Audit irrigation systems AHCIRG509 Develop an irrigation and drainage management plan AHCSOL401 Sample soils and interpret results AHCIRG435 Determine hydraulic parameters for an irrigation system * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBFLM312 Contribute to team effectiveness CPPSEC3101 Manage conflict and security risks through negotiation CPPSEC3102 Maintain operational safety and security of work environment CPPSEC3103 Determine and implement response to security risk situation CPPSEC3104 Coordinate monitoring and control of individual and crowd behaviour CPPSEC3105 Coordinate provision of quality security services to clients CPPSEC3106 Gather

configure and test network security ICTNWK423 Manage network and data integrity If you require RPL Kits with comprehensive benchmarking

Core units CHCADV001 Facilitate the interests and rights of clients CHCAGE001 Facilitate the empowerment of older people CHCAGE003 Coordinate services for older people CHCAGE004 Implement interventions with older people at risk CHCAGE005 Provide support to people living with dementia CHCCCS006 Facilitate individual service planning and delivery CHCCCS011 Meet personal support needs CHCCCS023 Support independence and wellbeing CHCCCS025 Support relationships with carers and families CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance CHCPAL001 Deliver care services using a palliative approach CHCPRP001 Develop and maintain networks and collaborative partnerships HLTAAP001 Recognise healthy body systems HLTWHS002 Follow safe work practices for direct client care Elective units CHCAGE008 Implement falls prevention strategies CHCCCS001 Address the needs of people with chronic disease CHCCCS007 Develop and implement service programs * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-TLIC0033 Apply low risk heavy vehicle driving behaviours HLT aggressive or abusive customers SIRXCEG009Please contact us for more information!