RPL Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers Skill Set (Skill Set) Core units AHCPER106 Observe permaculture

Core units AHCPER106 Observe permaculture principles and work practices AHCPER107 Support resource conservation practices AHCPER108 Support plant care in a permaculture system AHCWHS102 Work safely Elective units AHCECR101 Support ecological restoration AHCWHS101 Work safely If you require RPL Kits with comprehensive benchmarking

equipment and merchandise SIRCCPM006 Develop a pharmacy product and service range SIRCDIS002 Deliver medicines to customers outside the pharmacy * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and work practices Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control BSBESB304 Determine resource requirements for new business ventures Group B: General elective units BSBESB401 Research and develop business plans Group B: General elective units BSBESB407 Manage finances for new business ventures Group B: General elective units SHBBNLS012 Apply advanced nail art Group B: General elective units * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCPER217 Report information about the local bioregion AHCPER219 Plant and maintain crops in a permaculture system AHCPER221 Recognise characteristics of integrated plant and animal systems AHCPER222 Use and maintain basic hand tools and equipment for garden and farm AHCPER224 Work effectively in permaculture AHCWHS202 Participate in workplace health and safety processes Electives AHCIRG219 Assist with low volume irrigation operations AHCLSK202 Care for health and welfare of livestock AHCECR203 Perform basic ecological restoration works AHCINF207 Maintain properties and structures AHCMOM203 Operate basic machinery and equipment AHCWRK210 Observe and report on weather AHCWRK211 Participate in environmentally sustainable work practices AHCWRK323 Operate in isolated and remote situations AHCOCM203 Record information about Country * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers Skill Set (Skill Set) Core units AHCPER106 Observe permacultureOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information