Learning and Assessment Kit-BSBOPS203 Deliver a service to customers AVI canter and reducer FWPCOT3286 Identify

canter and reducer FWPCOT3286 Identify levelling and tensioning requirements for saw blades FWPCOT3290 Apply knowledge of timber properties

Core units BSBPMG522 Undertake project work CUAIND402 Provide freelance services CUAIND502 Maintain and apply creative arts industry knowledge CUAWRT504 Perform advanced editing tasks CUAWRT505 Perform advanced writing tasks CUAWRT506 Develop nonfiction works for publication Elective units BSBCRT402 Collaborate in a creative process BSBCRT403 Explore the history and social impact of creativity BSBDES402 Interpret and respond to a design brief BSBITU404 Produce complex desktop published documents BSBSMB403 Market the small business BSBWRT401 Write complex documents BSBWRT501 Write persuasive copy * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTICT435 Create technical documentation BSBTEC301 Design and produce business documents CUAWRT404 Perform writing and editing tasks * We can develop additional elective units that are not listed on request (Please contact us for further information)

area and quantify dimensions TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) TLIF0025 Follow work health and safety procedures TLIG0001 Facilitate work teams TLIG0002 Lead a work team TLIU3011 Implement and monitor environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSBOPS203 Deliver a service to customers AVI canter and reducer FWPCOT3286 IdentifyOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to