Learner Resources-SITHKOP001 Clean kitchen premises and equipment PMA Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Units of competency AURETU006 Diagnose complex faults in air conditioning and HVAC systems AURETR020 Diagnose and repair network electronic control systems AURETA006 Analyse and evaluate electrical and electronic faults in air conditioning and HVAC systems AURETH008 Diagnose and repair HVAC and rechargeable energy storage cooling systems in battery electric vehicle * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTICT445 Connect and configure devices and hardware components ICTSAS436 Evaluate ICT system status ICTSAS438 Implement maintenance procedures ICTSAS441 Support ICT system software ICTSAS442 Provide first-level remote help desk support ICTSAS443 Support operating system users and troubleshoot applications ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

diseases and disorders AHCSOL305 Prepare growing media AHCWRK315 Respond to emergencies AHCWRK320 Apply environmentally sustainable work practices HLTAID011 Provide first aid TLIA0015 Organise receival and despatch operations TLID0016 Operate a forklift * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCPER322 Communicate permaculture system principles to stakeholders AHCPER324 Establish a permaculture system AHCPER332 Maintain integrated plant and animal systems AHCPER335 Select plant and animal species for permaculture systems AHCPER414 Develop recommendations for integrated plant and animal systems AHCWRK322 Conduct site inspections Elective units AHCECR301 Maintain native ecosystem areas Group B AHCPER323 Use the characteristics of plant resilience in a permaculture system Group A AHCPER325 Mitigate plant pests

Learner Resources-SITHKOP001 Clean kitchen premises and equipment PMA Core units SIRXCEG001 Engage theOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all