Assessment Kit-SITSS00035 Customer Service Management Skill Set Certificate I manage and maintain quality systems

manage and maintain quality systems for food processing FBPFSY4001 Supervise and maintain a food safety plan FBPFSY5001 Develop a HACCP-based food safety plan FBPTEC4007 Describe and analyse data using mathematical principles MSL975038 Conduct sensory analysis MSMENV472 Implement and monitor environmentally sustainable work practices Elective units BSBPMG430 Undertake project work FBPCHE5002 Produce acid-coagulated soft cheese FBPCHE5003 Produce a range of rennet-coagulated cheeses FBPCHE5004 Produce acid and heat coagulated cheese FBPCHE5009 Carry out sampling and interpret tests for cheese production FBPFST4006 Apply food preservation technologies FBPFST5003 Construct a process control chart for a food processing operation FBPFST5004 Specify and monitor the nutritional value of processed food FBPFST5007 Monitor the development and implementation of a food QA system * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCMM211 Apply communication skills MSL913004 Plan and conduct laboratory/field work MSL922002 Record and present data MSL933009 Contribute to the achievement of quality objectives MSL943004 Participate in laboratory or field workplace safety Electives HLTPAT006 Receive

prepare and dispatch pathology specimens HLTWHS001 Participate in workplace health and safety BSBCUS201 Deliver a service to customers BSBMED301 Interpret and apply medical terminology appropriately BSBWOR204 Use business technology Elective units MSL922001A Record and present data MSL933002A Contribute to the achievement of quality objectives MSL973002A Prepare working solutions BSBITU301 Create and use databases BSBITU304 Produce spreadsheets HLTAAP001 Recognise healthy body systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCPER217 Report information about the local bioregion AHCPER219 Plant and maintain crops in a permaculture system AHCPER221 Recognise characteristics of integrated plant and animal systems AHCPER222 Use and maintain basic hand tools and equipment for garden and farm AHCPER224 Work effectively in permaculture AHCWHS202 Participate in workplace health and safety processes Electives AHCIRG219 Assist with low volume irrigation operations AHCLSK202 Care for health and welfare of livestock AHCECR203 Perform basic ecological restoration works AHCINF207 Maintain properties and structures AHCMOM203 Operate basic machinery and equipment AHCWRK210 Observe and report on weather AHCWRK211 Participate in environmentally sustainable work practices AHCWRK323 Operate in isolated and remote situations AHCOCM203 Record information about Country * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and maintain safety shutdown systems on diesel engine systems RIIDES307D Test

Assessment Kit-SITSS00035 Customer Service Management Skill Set Certificate I manage and maintain quality systemsOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of