Learner Resources-CHCCSS001 Work effectively in community safety services MEM Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Units of competency HLTAHW017 Assess and support client's social and emotional wellbeing HLTAHW031 Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families HLTAHW023 Plan

Core units AHCWHS402 Maintain workplace health and safety processes AHCWRK409 Supervise work routines and staff performance BSBLDR414 Lead team effectiveness FBPFSY3003 Monitor the implementation of food safety and quality programs Electives AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS40 Participate in an e-business supply chain AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Core units FBPFSY1002 Follow work procedures to maintain food safety FBPOPR1012 Prepare basic mixes FBPOPR1013 Operate basic equipment FBPRBK1001 Finish products FBPWHS1001 Identify safe work practices FSKNUM009 Use familiar and simple metric measurements for work Electives FBPRBK2001 Assist non laminated pastry production FBPRBK2003 Assist sponge cake production * We can develop additional elective units that are not listed on request (Please contact us for further information)

s play and learning CHCECE016 Establish and maintain a safe and healthy environment for children CHCECE018 Nurture creativity in children CHCECE019 Facilitate compliance in an education and care services CHCECE020 Establish and implement plans for developing cooperative behaviour CHCECE021 Implement strategies for the inclusion of all children CHCECE024 Design and implement the curriculum to foster children's learning and development CHCECE026 Work in partnership with families to provide appropriate education and care for children CHCPRT001 Identify and respond to children and young people at risk CHCSAC001 Support children to participate in school age care CHCSAC002 Develop and implement play and leisure experiences in school age care CHCSAC003 Work collaboratively and respectfully with children in school age care CHCSAC005 Foster the holistic development and wellbeing of the child in school age care HLTAID004 Provide an emergency first aid response in an education and care setting Elective units CHCDIS007 Facilitate the empowerment of people with disability CHCECE017 Foster the holistic development and wellbeing of the child in early childhood CHCECE023 Analyse information to inform learning CHCECE025 Embed sustainable practices in service operations BSBMGT605 Provide leadership across the organisation CHCPOL003 Research and apply evidence to practice CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CHCCSS001 Work effectively in community safety services MEM Core units BSBDIV501 Manage diversityOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all