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Learning and Assessment Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers pre-order Units of competency MSMSUP382 Provide

SKU 21956994647
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USD650.00 USD697.00

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Description

Units of competency MSMSUP382 Provide coaching/mentoring in the workplace TAEASS402 Assess competence TAEASS401 Plan assessment activities and processes TAEASS502 Design and develop assessment tools TAEDEL301 Provide work skill instruction TAEASS403 Participate in assessment validation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV001 Work with diverse people HLTAID003 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services HLTAID005 Provide first aid in remote situations CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status

codes and practices in the workplace UEECD0010 Compile and produce an energy sector detailed report UEECD0016 Document and apply measures to control WHS risks associated with electrotechnology work UEECD0019 Fabricate

Units of competency AHCASW302 Relate Aboriginal culture to sites work AHCILM306 Follow Aboriginal cultural protocols AHCASW303 Identify and record Aboriginal sites

data and internet protocol network solutions ICTSUS812 Lead applied research in ICT sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers pre-order Units of competency MSMSUP382 ProvideOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to

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