Learning and Assessment Kit-CPPCMN3004 Respond to enquiries and complaints CUA Core units BSBPMG610 Enable program

Core units BSBPMG610 Enable program execution BSBPMG621 Facilitate stakeholder engagement BSBPMG622 Implement program governance BSBPMG623 Manage benefits Elective Units BSBFIM601 Manage finances BSBINN601 Lead and manage organisational change BSBLDR511 Develop and use emotional intelligence BSBPMG615 Manage program delivery BSBPMG616 Manage program risk BSBPMG617 Provide leadership for the program BSBADM502 Manage meetings BSBHRM602 Manage human resources strategic planning * We can develop additional elective units that are not listed on request (Please contact us for further information)

match and process receipts BSBITU304 Produce spreadsheets BSBCUS301 Deliver and monitor a service to customers Additional electives BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others If you require RPL Kits with comprehensive benchmarking

simple spoken information VU23504 Read and write short

Stage 4: The RPL Post Assessment Kit

equipment and machinery AUMGTA011 Read and interpret work orders and working drawings AUMGTM001 Assemble vehicle components Electives AUMAMA001 Contribute to production goals AUMATK013 Monitor and maintain automotive equipment AUMFBM001 Prepare and process automotive materials and components AUMFQM001 Apply continuous improvement in automotive manufacturing AUMGCA001 Provide customer service AUMGQA001 Apply workplace technical quality standards AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURETR006 Solder electrical wiring and circuits * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-CPPCMN3004 Respond to enquiries and complaints CUA Core units BSBPMG610 Enable programOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to