Learner Resources-CPCCDO3011 Perform dogging CHC Core units BSITXCOM005 Manage conflict

Core units BSITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units BSBSUS401 Implement and monitor environmentally sustainable work practices SITXHRM002 Roster staff SITXFIN003 Manage finances within a budget BSBCMM401 Make a presentation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBAUD411 Participate in quality audits BSBAUD511 Initiate quality audits BSBAUD512 Lead quality audits BSBAUD513 Report on quality audits Elective units BSBAUD412 Work within compliance frameworks Group A BSBAUD514 Interpret compliance requirements Group A BSBDAT501 Analyse data Group B BSBAUD516 Develop and monitor processes for the management of breaches in compliance requirements Group A BSBAUD601 Establish and manage compliance management systems Group A BSBCMM511 Communicate with influence Group B BSBCRT511 Develop critical thinking in others Group B BSBPEF501 Manage personal and professional development Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC038 Produce and serve food for buffets SITHCCC042 Prepare food to meet special dietary requirements SITHKOP010 Plan and cost recipes SITXFSA007 Transport and store food SITXWHS006 Identify hazards

Units of competency SIRXHRM002 Maintain employee relations SIRXHRM001 Recruit

select and induct staff SITXHRM012 Monitor staff performance SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXMPR014 Develop and implement marketing strategies SITXWHS008 Establish and maintain a work health and safety system Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk BSBOPS502 Manage business operational plans BSBFIN401 Report on financial activity * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CPCCDO3011 Perform dogging CHC Core units BSITXCOM005 Manage conflictOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all