aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
Editable Files - Provided in Microsoft Word for easy RTO customisation
Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures HLTAID011 Provide First Aid FWPHAR3204 Operate split flail and wood chipper fed by mobile machine * We can develop additional elective units that are not listed on request (Please contact us for further information)
engineering or related environment MSAENV272B Participate in environmentally sustainable work practices Elective units MEM09002B Interpret technical drawing MEM09202A Produce freehand sketches MEM09203A Measure and sketch site information MEM09204A Produce basic engineering detail drawings MEM09205A Produce electrical schematic drawings MEM09206A Produce drawings for mechanical services MEM09207A Produce drawings for reticulated services MEM09208A Detail fasteners and locking devices in mechanical drawings MEM09011B Apply basic engineering design concepts MEM09210A Create 3-D solid models using computer-aided design (CAD) system MEM09214A Perform advanced engineering detail drafting MEM09215A Supervise detail drafting projects MEM09220A Apply surface modelling techniques to 3-D drawings MEM09221A Create 3-D model assemblies using computer-aided design (CAD) system MEM09222A Interpret and maintain or restore original drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBMKG435 Analyse consumer behaviour BSBWRT411 Write complex documents BSBCRT412 Articulate
LLND Kit-TLIP0010 Monitor a supply chain operation Class Activity Book aggressive or abusive customers SIRXCEG009Empower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational