Learning and Assessment Kit-AHCLSC306 Implement a paving project ICP Core units FNSPIM313 Work within

Core units FNSPIM313 Work within the personal injury management sector FNSPIM419 Maintain relationships with personal injury clients Elective units FNSISV408 Manage handling and settlement of routine insurance claims for retail clients FNSPIM415 Manage personal injury case loads FNSPIM434 Manage personal injury claims FNSPIM505 Use medical knowledge in the management of personal injury claims BSBINS401 Analyse and present research information BSBLDR301 Support effective workplace relationships BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBOPS304 Deliver and monitor a service to customers BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful

Units of competency AHCPMG302 Control plant pests

Core units BSBOPS304 Deliver and monitor a service to customers BSBPEF301 Organise personal work priorities HLTAID011 Provide First Aid HLTWHS001 Participate in workplace health and safety SISFFIT032 Complete pre-exercise screening and service orientation SISFFIT033 Complete client fitness assessments SISFFIT035 Plan group exercise sessions SISFFIT036 Instruct group exercise sessions SISFFIT040 Develop and instruct gym-based exercise programs for individual clients SISFFIT047 Use anatomy and physiology knowledge to support safe and effective exercise SISFFIT052 Provide healthy eating information Electives BSBOPS403 Apply business risk management processes BSBSUS211 Participate in sustainable work practices BSBWHS332X Apply infection prevention and control procedures to own work activities BSBXTW301 Work in a team * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICOM201E Communicate in the workplace RIIWHS201E Work safely and follow WHS policies and procedures RIIWHS205E Control traffic with stop-slow bat RIIWHS206 Control traffic with portable traffic control devices and temporary traffic signs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-AHCLSC306 Implement a paving project ICP Core units FNSPIM313 Work withinOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to