Training and Assessment Strategy-AUR40720 Certificate IV in Automotive Body Repair Technology RII Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Detailed assessor guides

Core units BSBWHS403 Contribute to implementing and maintaining WHS consultation and participation processes BSBSUS401 Implement and monitor environmentally sustainable work practices ICTICT418 Contribute to copyright

Units of competency FBPTEC4012 Manage raw materials FBPTEC4002 Apply principles of food packaging FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPTEC4023 Control and monitor fermentation FBPFSY5001 Develop a HACCP-based food safety plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCOM002 Use communication to build relationships CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS017 Provide loss and grief support CHCGRP002 Plan and conduct group activities CHCCCS018 Provide suicide bereavement support * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-AUR40720 Certificate IV in Automotive Body Repair Technology RII Core units SIRXCEG001 Engage theYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.