Vocational Placement Kit-HLTINF001 Comply with infection prevention and control policies and procedures Learner Resources (Skill Set) ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units BSBTEC201 Use business software applications ICTICT219 Interact and resolve queries with ICT clients ICTICT314 Connect internal hardware components (c) ICTSAS308 Run standard diagnostic tests (c) ICTICT303 Connect internal hardware components ICTICT310 Identify and use industry specific technologies If you require RPL Kits with comprehensive benchmarking

Core units BSBSMB404 Undertake small business planning BSBSMB415 Refine and strengthen a small business BSBSMB421 Manage small business finances BSBSMB423 Create a digital technology plan for small business Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers If you require RPL Kits with comprehensive benchmarking

This ensures every LLND assessment is consistent

Units of competency AHCMER303 Sell products and services SIRRMER003 Coordinate visual merchandising activities SIRRINV002 Control stock ICTWOR304 Manage spare parts MEM12024 Perform computations AHCMER304 Recommend irrigation products and services SIRRINV001 Receive and handle retail stock * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-HLTINF001 Comply with infection prevention and control policies and procedures Learner Resources (Skill Set) ethics and privacy policies inA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.