Learning and Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour PMA CPCCCM2008B Erect and dismantle restricted

CPCCCM2008B Erect and dismantle restricted height scaffolding

Units of competency HLTINFCOV001 Comply with infection prevention and control policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV601 Develop and implement diversity policy BSBHRM602 Manage human resources strategic planning BSBINN601 Lead and manage organisational change BSBMGT605 Provide leadership across the organisation BSBMGT615 Contribute to organisation development BSBMGT616 Develop and implement strategic plans Elective Units BSBSUS501 Develop workplace policy and procedures for sustainability BSBFIM601 Manage finances Additional electives BSBINM601 Manage knowledge and information BSBMGT608 Manage innovation and continuous improvement BSBMKG609 Develop a marketing plan BSBRSK501 Manage risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders in a permaculture system Group A AHCPER326 Install and maintain permaculture water management systems Group A AHCPER327 Install structures for permaculture systems Group A AHCPER328 Establish organic garden and orchard systems Group A AHCPER329 Coordinate preparation and storage of produce from a permaculture system Group A AHCPER334 Read and interpret property maps and plans Group A AHCPER336 Test

Core units AHCECR309 Conduct an ecological and cultural site inspection prior to works AHCWHS301 Contribute to work health and safety processes Elective units AHCECR301 Maintain native ecosystem areas AHCECR301 Maintain native ecosystem areas AHCECR301 Maintain native ecosystem areas AHCBIO303 Apply biosecurity measures AHCPMG301 Control weeds ACMGAS305 Rescue animals and apply basic first aid AHCARB325 Manage trees to create and maintain habitat refuges AHCBIO301 Identify and report signs of unusual disease or pest AHCCFP301 Identify the effects of climate change as a factor in land management AHCCHM304 Transport and store chemicals AHCFIR301 Undertake burning for fuel

Learning and Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour PMA CPCCCM2008B Erect and dismantle restrictedOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to