Learning and Assessment Kit-AURHTE002 Diagnose and repair heavy vehicle compression ignition engines AVI aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

diseases and disorders AHCSOL305 Prepare growing media AHCWHS302 Contribute to workplace health and safety processes Electives AHCBIO303 Apply biosecurity measures AHCNSY313 Implement a propagation plan AHCPCM303 Identify plant specimens BSBMKG434 Promote products and services AHCBIO301 Identify and report signs of unusual disease or pest AHCBUS408 Operate within a budget framework AHCIRG346 Operate pressurised irrigation systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

negotiate and refine a design brief BSBCMM401 Make a presentation BSBPMG522 Undertake project work BSBSMB403 Market the small business BSBSMB404 Undertake small business planning BSBSMB405 Monitor and manage small business operations BSBWRT401 Write complex documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders AHCSOL304 Implement soil improvements for garden and turf areas AHCTRF306 Prepare sports turf surfaces for play AHCTRF307 Construct turf playing surfaces AHCTRF308 Establish turf AHCTRF310 Monitor turf health AHCTRF311 Renovate sports turf AHCWHS301 Contribute to work health and safety processes AHCWRK309 Apply environmentally sustainable work practices Elective units AHCMOM310 Operate land-forming machinery and equipment AHCPCM303 Identify plant specimens AHCPGD203 Prune shrubs and small trees AHCSOL401 Sample soils and interpret results AHCWRK305 Coordinate work site activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM003 Develop workplace communication strategies CHCDIV001 Work with diverse people CHCLAH001 Work effectively in the leisure and health industries CHCLAH002 Contribute to leisure and health programming CHCLAH003 Participate in the planning

Learning and Assessment Kit-AURHTE002 Diagnose and repair heavy vehicle compression ignition engines AVI aggressive or abusive customers SIRXCEG009Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to