Vocational Placement Kit-ICTWOR306 Resolve technical enquiries using multiple information systems AHC Units of competency RIIWHS304 Implement

Units of competency RIIWHS304 Implement traffic management plans on high volume roads RIIBEF301D Run on-site operations If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXHRM002 Maintain employee relations SIRXHRM001 Recruit

Units of competency HLTAUD002 Conduct play audiometry HLTAUD003 Assess and respond to occupational noise risk HLTAUD001 Assess hearing If you require RPL Kits with comprehensive benchmarking

AMPMGT801 Manage financial performance AMPMGT802 Provide strategic leadership MSS407024 Prepare for and implement change AMPMGT811 Develop and manage international business operations If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-ICTWOR306 Resolve technical enquiries using multiple information systems AHC Units of competency RIIWHS304 ImplementA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.