LLND Kit-TLIF3085 Apply local incident response procedures New aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units RIICBS203E Safely handle bituminous materials RIICCM201D Carry out measurements and calculations RIICCM203D Read and interpret plans and job specifications RIICCM207D Spread and compact materials manually RIICOM201D Communicate in the workplace RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures Elective units BSBDIV301 Work effectively with diversity RIICBS202E Hand spread asphalt RIICBS207E Take samples of road surfacing materials RIICCM206D Support plant operations RIICRC201D Repair potholes RIISAM204D Operate small plant and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

sawmill operations and sawmilling equipment Elective units FWPCOT2244 Operate and maintain a thicknesser FWPCOT2245 Operate and maintain a table saw FWPCOT3235 Machine material using CNC machining and processing centres FWPCOT3272 Set up and run multi-head moulder/planer to produce simple profiles FWPCOT3273 Set up and run multi-head moulder to produce complex profiles FWPCOT3274 Cut timber products using high-speed optimiser FWPCOT3275 Set up

Core units AHCBIO401 Plan and implement a biosecurity program AHCBUS408 Operate within a budget framework AHCWHS402 Maintain workplace health and safety processes AHCWRK404 Implement quality assurance procedures BSBLDR412 Communicate effectively as a workplace leader Electives AHCCHM404 Develop procedures to minimise risks in the use of chemicals AHCCHM405 Plan and implement a chemical use program AHCIRG437 Schedule irrigations AHCBUS409 Participate in an e-business supply chain BSBMKG431 Assess marketing opportunities AHCPCM406 Develop a soil health and plant nutrition program AHCWRK409 Supervise work routines and staff performance * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CUAAHL504 Deliver and monitor arts and health programs CUAAHL401 Work effectively in arts and health * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-TLIF3085 Apply local incident response procedures New aggressive or abusive customers SIRXCEG009Empower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational