Assessment Kit-VU21988 Utilise basic network concepts and protocols required in cyber security FWP aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

engineering or related environment MEM16008A Interact with computing technology MEM18001C Use hand tools MEM18002B Use power tools/hand held operations MSMENV172 Identify and minimise environmental hazards MSMOPS100 Use equipment MSMOPS101 Make measurements * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CUADTM311 Assist with dance teaching CUAWHS405 Provide a safe performing arts environment for children CUAWHS111 Follow safe dance practices CUADTM412 Promote the physical and emotional wellbeing of children in performing arts * We can develop additional elective units that are not listed on request (Please contact us for further information)

water services and adjust water service controls CPCPWT3027 Install backflow prevention devices CPCPRF2023 Collect and store roof water CPCPRF3022 Fabricate and install roof drainage systems CPCPRF3023 Fabricate and install external flashings CPCPRF3024 Install roof components HLTAID011 Provide First Aid Elective units CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM3001 Operate elevated work platforms up to 11 metres CPCPCM2049 Cut mild steel using oxy-LPG-acetylene equipment CPCPCM2052 Weld mild steel using oxy-acetylene equipment CPCPWT3024 Install and maintain domestic water treatment equipment MEM11011 Undertake manual handling MEM13015 Work safely and effectively in manufacturing and engineering MEM16006 Organise and communicate information CPCPCM2053 Weld using metal arc welding equipment CPCPGS3046 Install LPG systems in caravans

Units of competency CHCCCS019 Recognise and respond to crisis situations CHCCCS028 Provide client-centred support to people in crisis CHCCCS003 Increase the safety of individuals at risk of suicide * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-VU21988 Utilise basic network concepts and protocols required in cyber security FWP aggressive or abusive customers SIRXCEG009Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of