Learning and Assessment Kit-CPC40110 Certificate IV in Building and Construction (Building) PMA aggressive or abusive customer SIRCDIS002

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people * We can develop additional elective units that are not listed on request (Please contact us for further information)

Administration

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPHAR3230 Operate skidder FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

maintain and repair bicycles SISOCYT004 Ride off road bicycles on easy trails SISOCYT008 Lead off road cycling activities on easy trails BSBPEF301 Organise personal work priorities CHCPRT002 Support the rights and safety of children and young people CHCYTH001 Engage respectfully with young people HLTAID011 Provide First Aid SISXCAI001 Provide equipment for activities SISXCAI006 Facilitate groups SISXFAC002 Maintain sport

Core units AVIM0003 Conduct aeronautical knowledge training and flight training AVIM0004 Conduct training for the issue of an endorsement AVIM0005 Facilitate non-technical skills instruction TAEASS401 Plan assessment activities and processes TAEASS402 Assess competence TAEASS403 Participate in assessment validation TAEASS502 Design and develop assessment tools TAEDEL401 Plan

Learning and Assessment Kit-CPC40110 Certificate IV in Building and Construction (Building) PMA aggressive or abusive customer SIRCDIS002Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to