RPL Kit-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set Recently Added Core units VU22358 Develop learning

Core units VU22358 Develop learning goals Speaking and Listening (1) VU23519 Participate in simple conversations and transactions Reading and Writing (1) VU23521 Read and write simple transactional texts Language Skills (2) VU23522 Read and write simple informational texts VU23520 Give and respond to simple spoken information and directions General Electives (3) VU23560 Access the internet and email to develop language BSBTEC201 Use business software applications VU23566 Explore transport options * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITEEVT008 Manage event staging components SITEEVT002 Process and monitor event registrations If you require RPL Kits with comprehensive benchmarking

Units of competency HLTREF001 Develop reflexology practice HLTREF002 Provide reflexology for relaxation * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and troubleshoot medium enterprise switches ICTNWK509 Design and implement a security perimeter for ICT networks Additional electives ICTNWK527 Manage an enterprise virtual computing environment ICTNWK531 Configure an internet gateway ICTNWK535 Install an enterprise virtual computing environment ICTNWK615 Design and configure desktop virtualisation ICTPMG501 Manage ICT projects ICTSAD506 Produce a feasibility report ICTSUS601 Integrate sustainability in ICT planning and design projects ICTNWK525 Configure an enterprise virtual computing environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

verify and troubleshoot WAN links and IP services ICTNWK543 Install

RPL Kit-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set Recently Added Core units VU22358 Develop learningOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information