Dementia: De-escalation Strategies Series_Activities of Daily Living Become familiar with the common

Become familiar with the common physical and psychological symptoms associated with the end stage of life

diagnosis and possible causes and symptoms

Define what end of life care is

a person living with dementia may find it increasingly difficult to express their needs

participants will be able to: Define a complaint and identify what supports a positive consumer focussed complaints culture

Dementia: De-escalation Strategies Series_Activities of Daily Living Become familiar with the commonCourse Description: As symptoms progress, a person living with dementia may find it increasingly difficult to express their needs. Changes in behaviour can occur as a way of communicating these needs. This course explores how to respond appropriately to agitated behaviour and de escalate the situation when there are safety concerns. Learning Outcomes: After completing this course, participants should be able to: Describe potential causes and triggers