Assessment Kit-AURBTK101 Maintain specialised bicycle repair tools and equipment AUR aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency HLTAHW030 Provide information and strategies in eye health HLTAHW043 Facilitate access to tertiary health services HLTAHW062 Supervise health care team * We can develop additional elective units that are not listed on request (Please contact us for further information)

prepare and administer a construction contract CPCCBC4004 Identify and produce estimated costs for building and construction projects CPCCBC4005 Produce labour and material schedules for ordering CPCCBC4006 Select

Units of competency FWPCOT3260 Recover four wheel drive vehicles FWPFGM3215 Perform complex 4x4 operations FWPFGM3214 Operate a four wheel drive in a towing situation FWPCOT2233 Navigate in forest areas FWPCOT3259 Operate a four wheel drive on unsealed roads * We can develop additional elective units that are not listed on request (Please contact us for further information)

equipment and merchandise If you require RPL Kits with comprehensive benchmarking

Assessment Kit-AURBTK101 Maintain specialised bicycle repair tools and equipment AUR aggressive or abusive customers SIRXCEG009Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of