LLND Kit-BSBCUS401 Coordinate implementation of customer service strategies SHB Interpret and apply legislative and

Interpret and apply legislative and compliance information

Core units CHCCOM003 Develop workplace communication strategies CHCDIV001 Work with diverse people CHCLAH001 Work effectively in the leisure and health industries CHCLAH002 Contribute to leisure and health programming CHCLAH003 Participate in the planning

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT611 Develop ICT strategic business plans ICTSAD604 Manage and communicate ICT solutions ICTSAD608 Perform ICT-focused enterprise analysis ICTSAD611 Manage assessment and validation of ICT solutions ICTNWK603 Plan

All assessment resources include context and conditions of assessment

Units of competency SITXHRM003 Lead and manage people SITXHRM001 Coach others in job skills SITXMGT001 Monitor work operations SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-BSBCUS401 Coordinate implementation of customer service strategies SHB Interpret and apply legislative andEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational