ERF Checklist-BSBOPS202 Engage with customers Discount Units of competency AURLTQ102 Diagnose

Units of competency AURLTQ102 Diagnose and repair light vehicle drive shafts AURLTQ101 Diagnose and repair light vehicle final drive assemblies AURLTX101 Diagnose and repair light vehicle manual transmissions AURTTX008 Overhaul manual transmissions If you require RPL Kits with comprehensive benchmarking

Core units TAEASS311 Contribute to assessment TAEDEL311 Provide work skill instruction TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills Elective Units TLIC0033 Apply low risk heavy vehicle driving behaviours TLIF0005 Apply a fatigue risk management system TLIM0011 Conduct heavy vehicle driver training TLIM0018 Develop low risk heavy vehicle driving behaviours in others TLIC3005 Drive heavy combination vehicle BSBINS309 Maintain business records * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry Elective units CPCCCM2002 Carry out hand excavation CPCCST3011 Plan monument construction CPCCST3013 Carry out cemetery monument fixing CPCCST3015 Apply gilding to stone CPCCST3018 Inlay lead to stone CPCCCM2005 Use construction tools and equipment CPCCJN2001 Assemble components CPCCJN2003 Package manufactured products for transport CPCCST3009 Use computer-controlled static machinery to produce stone components * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXFSA001 Use hygienic practices for food safety SITHKOP005 Coordinate cooking operations TAEASS301B Contribute to assessment TAEDEL404A Mentor in the workplace SITXHRM001 Coach others in job skills * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking

ERF Checklist-BSBOPS202 Engage with customers Discount Units of competency AURLTQ102 DiagnosePlease contact us for more information!