Learning and Assessment Kit-CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues SIT Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCOCM303 Follow Aboriginal and/or Torres Strait Islander cultural protocols AHCWHS302 Contribute to workplace health and safety processes AHCWRK320 Apply environmentally sustainable work practices Electives AHCOCM201 Maintain cultural sites AHCOCM202 Observe and report plants or animals AHCOCM203 Record information about Country AHCOCM301 Provide information on Aboriginal and/or Torres Strait Islander Peoples' cultural practice AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Units of competency HLTFSE005 Apply and monitor food safety requirements HLTFSE007 Oversee the day-to-day implementation of food safety in the workplace HLTFSE001 Follow basic food safety practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV472 Implement and monitor environmentally sustainable work practices Elective units BSBFIM501 Manage budgets and financial plans FNSORG501 Develop and manage a budget MEM14001B Schedule material deliveries BSBMGT403 Implement continuous improvement MEM11007B Administer inventory procedures MEM11015B Manage warehouse inventory system BSBADM502 Manage meetings BSBINM501 Manage an information or knowledge management system BSBLED401 Develop teams and individuals * We can develop additional elective units that are not listed on request (Please contact us for further information)

service and maintain air conditioning systems UEERA0052 Install

Learning and Assessment Kit-CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues SIT Units of competency BSBOPS404 ImplementOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to