Vocational Placement Kit-CPC30920 Certificate III in Scaffolding Pre-Order aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry Elective units CPCCCA3001 Carry out general demolition of minor building structures CPCCCA3010 Install windows and doors CPCCCM2006 Apply basic levelling procedures CPCCCM2007 Use explosive power tools CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCPB3019 Inspect equipment for serviceability * We can develop additional elective units that are not listed on request (Please contact us for further information)

specifications

Units of competency ICTDAT502 Conduct significance tests ICTDAT501 Gather

Type C buildings CPCCBC5002 Monitor costing systems on complex building and construction projects CPCCBC5005 Select and manage building and construction contractors CPCCBC5007 Administer the legal obligations of a building and construction contractor CPCCBC5019 Manage building and construction business finances Elective Units BSBOPS505 Manage quality customer service BSBHRM415 Coordinate recruitment and onboarding BSBLDR523 Lead and manage effective workplace relationships BSBPEF502 Develop and use emotional intelligence BSBOPS502 Manage Business operational plans BSBPMG532 Manage project quality BSBLRD522 Manage people performance * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-CPC30920 Certificate III in Scaffolding Pre-Order aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.