Learner Resources-CPCCBC4024 Resolve business disputes Certificate III Core units BSITXCOM005 Manage conflict

Core units BSITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units BSBSUS401 Implement and monitor environmentally sustainable work practices SITXHRM002 Roster staff SITXFIN003 Manage finances within a budget BSBCMM401 Make a presentation * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and monitor program schedules BSBPMG430 Undertake project work CUAIND311 Work effectively in the creative arts industry SITXHRM005 Manage volunteers BSBHRM525 Manage recruitment and onboarding * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBTEC101 Operate digital devices ICTICT211 Identify and use basic current industry specific technologies BSBOPS101 Use business resources FSKDIG002 Use digital technology for routine and simple workplace tasks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCLAH001 Work effectively in the leisure and health industries CHCLAH003 Participate in the planning

Core units CHCADV001 Facilitate the interests and rights of clients CHCAGE001 Facilitate the empowerment of older people CHCAGE003 Coordinate services for older people CHCAGE004 Implement interventions with older people at risk CHCAGE005 Provide support to people living with dementia CHCCCS006 Facilitate individual service planning and delivery CHCCCS011 Meet personal support needs CHCCCS023 Support independence and wellbeing CHCCCS025 Support relationships with carers and families CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance CHCPAL001 Deliver care services using a palliative approach CHCPRP001 Develop and maintain networks and collaborative partnerships HLTAAP001 Recognise healthy body systems HLTWHS002 Follow safe work practices for direct client care Elective units CHCAGE008 Implement falls prevention strategies CHCCCS001 Address the needs of people with chronic disease CHCCCS007 Develop and implement service programs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CPCCBC4024 Resolve business disputes Certificate III Core units BSITXCOM005 Manage conflictOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all