Learner Resources-BSBPMG428 Apply project life cycle management processes MSA ICTTEN312 Install telecommunications network equipment

ICTTEN312 Install telecommunications network equipment ICTTEN313 Work on and resolve recurrent network faults * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PMAWHS310 Investigate incidents PMAOMIR444 Develop incident containment tactics PMAOMIR418 Coordinate incident response PMAOMIR322 Manage incident response information PMAWHS511 Manage emergency incidents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRRRTF002 Monitor retail store financials SIRXCEG004 Create a customer-centric culture SIRXHRM002 Maintain employee relations SIRXMGT002 Lead a frontline team SIRXRSK002 Maintain store security SIRXSLS003 Achieve sales results SIRXWHS003 Maintain workplace safety Elective units SIRXCEG008 Manage disrespectful

Units of competency CHCCSM006 Provide case management supervision CHCCSM005 Develop

Core units CHCCCS016 Respond to client needs CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCADV001 Facilitate the interests and rights of clients CHCAGE001 Facilitate the empowerment of older people CHCCCS015 Provide individualised support CHCCCS019 Recognise and respond to crisis situations CHCCCS023 Support independence and wellbeing CHCDIS007 Facilitate the empowerment of people with disability CHCCCS011 Meet personal support needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSBPMG428 Apply project life cycle management processes MSA ICTTEN312 Install telecommunications network equipmentOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all