Learner Resources-CPPSSI5050 Produce survey drawings Ready for sale Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Elective units CPPCLO3101 Clean carpeted floors BSBWHS308 Participate in WHS hazard identification

Units of competency MSS014009 Evaluate sustainability impact of a work or process area MSS014010 Optimise sustainability of a process or work area * We can develop additional elective units that are not listed on request (Please contact us for further information)

artificial surfaces SISOPLN004 Identify hazards

Core units ICPSUP2030 Prepare and maintain the work area ICPSUP2160 Inspect quality against required standards in a production environment Elective units ICPCBF211 Set up and run machine for sewing ICPDMT2630 Access and use the Internet ICPDMT2960 Create and test interactive storage devices ICPDMT3210 Capture digital images ICPDMT3220 Edit digital images ICPCBF2180 Produce basic folded and glued cartons ICPCBF2270 Set up machine for basic rotary die cutting or embossing ICPCBF2310 Set up machine for basic flat-bed cutting ICPPRP2320 Electronically combine and assemble data for page layouts ICPPRP2520 Output images * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CPPSSI5050 Produce survey drawings Ready for sale Core units BSBCUE203 Conduct customerOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all