ERF Checklist-HLTENN045 Implement and monitor care of the older person HLT Core units BSBPEF501 Manage personal

Core units BSBPEF501 Manage personal and professional development FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSSAM411 Sell financial products and services Elective units BSBESB401 Research and develop business plans BSBOPS304 Deliver and monitor a service to customers BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities * We can develop additional elective units that are not listed on request (Please contact us for further information)

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Core units MEM13014A Apply principles of occupational health and safety in the work environment MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

Core units BSBWOR203 Work effectively with others CUAIND201 Develop and apply creative arts industry knowledge Elective Units BSBCRT101 Apply critical thinking techniques BSBCRT301 Develop and extend critical and creative thinking skills BSBDIV301 Work effectively with diversity BSBWOR204 Use business technology BSBCMM201 Communicate in the workplace BSBINN201 Contribute to workplace innovation BSBITU202 Create and use spreadsheets If you require RPL Kits with comprehensive benchmarking

Units of competency BSBTEC202 Use digital technologies to communicate in a work environment BSBDAT201 Collect and record data SIRXCEG002 Assist with customer difficulties SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-HLTENN045 Implement and monitor care of the older person HLT Core units BSBPEF501 Manage personalPlease contact us for more information!