ERF Checklist-ICTTEN611 Produce an ICT network architecture design New aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Core units TLIE1003 Participate in basic workplace communication TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) TLIF0025 Follow work health and safety procedures TLIL0007 Complete workplace induction procedures TLIX0023 Identify the roles and functions of the supply chain industry Elective units TLIA0010 Identify goods and store to specifications TLIA0019 Despatch stock TLIA1001 Secure cargo TLIC1051 Operate commercial vehicle TLID0015 Load and unload goods/cargo TLID0016 Operate a forklift TLIF2010 Apply fatigue management strategies TLIO0003 Follow security procedures when working with goods and cargo TLIP2029 Prepare and process financial documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements FBPFST4004 Perform microbiological procedures in the food industry FBPFST4011 Apply the principles of nutrition to food processing FBPFSY4001 Supervise and maintain a food safety plan FBPTEC4003 Control food contamination and spoilage skills FBPTEC4007 Describe and analyse data using mathematical principles MSL974020 Perform food tests MSMENV472 Implement and monitor environmentally sustainable work practices Elective units FBPAUD4001 Assess compliance with food safety programs FBPAUD4002 Communicate and negotiate to conduct food safety audits FBPAUD4003 Conduct food safety audits FBPCHE5002 Produce acid-coagulated soft cheese FBPCHE5003 Produce a range of rennet-coagulated cheeses FBPCHE5004 Produce acid and heat coagulated cheese FBPFSY3001 Monitor the implementation of quality and food safety programs SIRRFSA001 Handle food safely in a retail environment FBPFST4008 Preserve food in cans or sealed containers FBPFST4009 Label foods according to legislative requirements FBPFST4010 Apply sensory analysis in food processing FBPFST4012 Apply water management principles to the food industry * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTNWK529 Install and manage complex ICT networks ICTNWK546 Manage network security ICTNWK538 Install and maintain valid authentication processes If you require RPL Kits with comprehensive benchmarking

Core units BSBSUS501 Develop workplace policy and procedures for sustainability BSBXCM501 Lead communication in the workplace ICPSUP4160 Manage quality in a production environment ICPSUP4600 Manage a safe work environment Elective units CUAANM302 Create 3D digital animations CUAANM303 Create 3D digital models CUAANM401 Create advanced 3D digital models CUACMP311 Implement copyright arrangements ICPPRN471 Set up for complex coating ICPPRN472 Produce complex coated product BSBCUS501 Manage quality customer service BSBDES601 Manage design realisation BSBLDR403 Lead team effectiveness BSBMGT402 Implement operational plan BSBMGT403 Implement continuous improvement BSBMGT517 Manage operational plan BSBMGT516 Facilitate continuous improvement BSBMGT608 Manage innovation and continuous improvement BSBMKG401 Profile the market BSBMKG413 Promote products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-ICTTEN611 Produce an ICT network architecture design New aggressive or abusive customers SIRXCEG009Please contact us for more information!