Learning and Assessment Kit-SIRXMGT001 Supervise and support frontline team members HLTINFCOV001 Core units FNSINC311 Work together

Core units FNSINC311 Work together in the financial services industry Elective Units BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBTWK301 Use inclusive work practices BSBXCM301 Engage in workplace communication FNSACM312 Reconcile financial transactions FNSASIC311 Establish client relationship and analyse needs BSBAUD412 Work within compliance frameworks BSBDAT201 Collect and record data BSBFIN302 Maintain financial records BSBINS302 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBHRM411 Administer performance development processes BSBHRM412 Support employee and industrial relations BSBHRM413 Support the learning and development of teams and individuals BSBHRM415 Coordinate recruitment and onboarding BSBHRM417 Support human resource functions and processes BSBWHS411 Implement and monitor WHS policies

Core units SHBBCCS005 Advise on beauty products and services SHBBNLS007 Provide manicure and pedicare services SHBBNLS009 Apply acrylic nail enhancements SHBBNLS010 Apply nail art SHBBNLS011 Use electric file equipment for nail services SHBBRES003 Research and apply beauty industry information SHBXCCS007 Conduct salon financial transactions SHBXCCS008 Provide salon services to clients SHBXIND003 Comply with organisational requirements within a personal services environment SHBXWHS003 Apply safe hygiene

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety BSBMED301 Interpret and apply medical terminology appropriately Elective units BSBMED302 Prepare and process medical accounts BSBMED303 Maintain patient records BSBINN201 Contribute to workplace innovation HLTAID003 Provide first aid BSBFIA301 Maintain financial records CHCCCS020 Respond effectively to behaviours of concern BSBCUS301 Deliver and monitor a service to customers CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSFGN2001 Make measurements and calculations MSFPF2009 Cut mouldings to length MSFPF2010 Join mouldings MSFPF2011 Mount artwork MSFPF2012 Cut mat boards MSFPF2013 Cut and handle glazing materials for framing MSFPF2014 Assemble basic artwork packages MSFPF3010 De-frame artwork MSFPF3016 Assemble complex artwork packages MSFPF3014 Assess and prepare framing design requirements MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely Elective units BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBITU306 Design and produce business documents BSBSMB303 Organise finances for the micro business BSBSMB305 Comply with regulatory

Learning and Assessment Kit-SIRXMGT001 Supervise and support frontline team members HLTINFCOV001 Core units FNSINC311 Work togetherOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to