Learner Resources-ICTICT101 Operate a personal computer Certificate II environmental sustainability and anti-discrimination practices

environmental sustainability and anti-discrimination practices in an ICT workplace ICTICT426 Identify and evaluate emerging technologies and practices Elective units ICTTEN416 Install

Core units BSBCRT311 Apply critical thinking skills in a team environment CUAIND311 Work effectively in the creative arts industry CUAWHS312 Apply work health and safety practices Elective units BSBFIN302 Maintain financial records BSBPEF301 Organise personal work priorities BSBSTR401 Promote innovation in team environments BSBOPS203 Deliver a service to customers CUAACD201 Develop drawing skills to communicate ideas BSBTWK301 Use inclusive work practices CUAPOS311 Edit video and audio content for social media CUAANM302 Create 3D digital animations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTSAS211 Develop solutions for basic ICT malfunctions and problems ICTICT219 Interact and resolve queries with ICT clients ICTSAS213 Maintain the integrity of ICT systems ICTSAS210 Update and maintain hardware

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Core units CHCCCS004 Assess co-existing needs CHCCCS016 Respond to client needs CHCCSM013 Facilitate and review case management CHCDEV006 Analyse information for service planning and delivery CHCDIV001 Work with diverse people CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCPRT028 Work effectively in child protection to support children

Learner Resources-ICTICT101 Operate a personal computer Certificate II environmental sustainability and anti-discrimination practicesOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all