Vocational Placement Kit-FNS41422 Certificate IV in General Insurance Learner Resources (Q) Core units SITHCCC023 Use food

Core units SITHCCC023 Use food preparation equipment SITHCCC027 Prepare dishes using basic methods of cookery SITHCCC034 Work effectively in a commercial kitchen SITHKOP009 Clean kitchen premises and equipment SITXFSA005 Use hygienic practices for food safety SITXINV006 Receive

Core units CHCCCS007 Develop and implement service programs CHCCOM002 Use communication to build relationships CHCCSM013 Facilitate and review case management CHCDEV005 Analyse impacts of sociological factors on people in community work and services CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCGRP002 Plan and conduct group activities CHCLEG003 Manage legal and ethical compliance CHCMHS001 Work with people with mental health issues CHCPRP001 Develop and maintain networks and collaborative partnerships CHCPRT025 Identify and report children and young people at risk CHCYTH013 Engage respectfully with young people CHCYTH014 Work effectively with young people in the youth work context CHCYTH021 Support youth programs CHCYTH024 Manage service response to young people in crisis HLTWHS003 Maintain work health and safety Electives CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs CHCCCS004 Assess co-existing needs CHCCCS016 Respond to client needs CHCCCS037 Visit client residence CHCCDE024 Support community action * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FWPCOR6201 Manage sustainability in the workplace FWPCOR6202 Implement practices to maximise value from wood residues Elective units FWPCOT5201 Implement sustainable forestry practices FWPCOT5202 Manage forestry information and interpretations programs FWPCOT5205 Develop biohazard contingency plans FWPCOT5206 Implement forestry chain of custody certification system FWPCOT5207 Implement sustainability in the workplace FWPCOT5209 Manage tree harvesting to minimise environmental impact FWPCOT6202 Develop and manage a forestry chain of custody certification process FWPCOT6204 Use carbon accounting to estimate emissions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTWEB435 Maintain website performance ICTWEB438 Conduct operational acceptance tests of websites ICTWEB437 Create website testing procedures ICTWEB436 Monitor traffic and compile website traffic reports ICTNWK428 Create scripts for networking ICTWEB439 Confirm basic website security * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-FNS41422 Certificate IV in General Insurance Learner Resources (Q) Core units SITHCCC023 Use foodA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.