Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBMGT616 Develop and implement strategic plans FWPCOT8102 Initiate and lead a forest and wood products industry innovation BSBINN501 Establish systems that support innovation * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency FWPCOT3226 Assess timber for manufacturing potential FWPTMM3213 Read and interpret timber truss or wall frame fabrication plans FWPCOR2205 Follow WHS policies and procedures CPCCOM1015 Carry out measurements and calculations FWPCOT3309 Assemble timber roof trusses TLID1001 Shift materials safely using manual handling methods FWPCOT2257 Use hand-held tools * We can develop additional elective units that are not listed on request (Please contact us for further information)
store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC025 Prepare and present sandwiches SITHCCC038 Produce and serve food for buffets SITXFSA007 Transport and store food BSBSUS211 Participate in sustainable work practices SITXCCS014 Provide service to customers * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBCRT501 Originate and develop concepts CUAIND502 Maintain and apply creative arts industry knowledge CUAPPR505 Establish and maintain safe creative practice Elective Units BSBDES402 Interpret and respond to a design brief BSBDES403 Develop and extend design skills and practice CUAANM302 Create 3D digital animations CUADIG503 Design e-learning resources CUAANM503 Design animation and digital visual effects CUACMP511 Manage copyright arrangements BSBCMM401 Make a presentation BSBCRT401 Articulate
Learning and Assessment Kit-AHCCHM201 Apply chemicals under supervision Recently Added Core units SITXCCS015 Enhance customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to