Training and Assessment Strategy-AHCSS00070 Recognise Native and Feral Fauna Skill Set Learner Resources (Skill Set) aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCCS023 Support independence and wellbeing CHCCCS001 Address the needs of people with chronic disease * We can develop additional elective units that are not listed on request (Please contact us for further information)

trot and canter ACMHBR201 Check and treat horses ACMHBR203 Provide daily care for horses AHCAIS201 Assist with artificial insemination procedures AHCBAC204 Prepare grain storages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR511 Develop and use emotional intelligence BSBLDR502 Lead and manage effective workplace relationships BSBMGT517 Manage operational plan BSBWOR502 Lead and manage team effectiveness Elective Units BSBCUS501 Manage quality customer service Group A BSBPMG522 Undertake project work Group A BSBWOR501 Manage personal work priorities and professional development Group A BSBMGT502 Manage people performance Group A BSBADM502 Manage meetings Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B BSBMGT516 Facilitate continuous improvement Group A BSBFIM501 Manage budgets and financial plans Group A Additional electives BSBWHS501 Ensure a safe workplace BSBHRM513 Manage workforce planning BSBRSK501 Manage risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

audit-ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify

Training and Assessment Strategy-AHCSS00070 Recognise Native and Feral Fauna Skill Set Learner Resources (Skill Set) aggressive or abusive customers SIRXECM002You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.