Learning and Assessment Kit-MSS403041A Facilitate breakthrough improvements NUR Core units FNSPIM313 Work within

Core units FNSPIM313 Work within the personal injury management sector FNSPIM419 Maintain relationships with personal injury clients Elective units FNSISV408 Manage handling and settlement of routine insurance claims for retail clients FNSPIM415 Manage personal injury case loads FNSPIM434 Manage personal injury claims FNSPIM505 Use medical knowledge in the management of personal injury claims BSBINS401 Analyse and present research information BSBLDR301 Support effective workplace relationships BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBOPS304 Deliver and monitor a service to customers BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPHAR3203 Operate integrated or split flail and wood chipper with crane FWPCOR2203 Follow environmental care procedures HLTAID011 Provide First Aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCBEK408 Provide bee pollination services BSBSMB406 Manage small business finances BSBSMB403 Market the small business AHCBEK405 Select and establish an apiary site * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTPAT001 Identify and respond to clinical risks in pathology collection HLTPAT002 Perform venous blood collections HLTPAT004 Collect pathology specimens other than blood HLTWHS001 Participate in workplace health and safety BSBCUS201 Deliver a service to customers BSBMED301 Interpret and apply medical terminology appropriately Elective units HLTAAP001 Recognise healthy body systems HLTAID011 Provide first aid HLTPAT003 Perform capillary blood collections HLTPAT005 Collect specimens for drugs of abuse testing HLTPAT006 Receive

Core units RIIERR201E Conduct fire team operations RIIRIS301E Apply risk management processes RIIUND207E Conduct underground lifting operations Elective units RIIENV301E Conduct atmospheric monitoring Group G RIIMCU301E Conduct specialised strata control operations Group G RIIMCU203D Conduct wheeled vehicle operations (non-articulated) Group H RIIMCU204D Conduct wheeled vehicle operations (articulated) Group H RIIHAN211D Conduct basic scaffolding operations Group H RIIHAN307E Operate a vehicle loading crane Group H RIIBLA302E Conduct shotfiring operations in underground coal mines Group I RIICOM301E Communicate information (c) Group I RIIWHS301E Conduct safety and health investigations Group I * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-MSS403041A Facilitate breakthrough improvements NUR Core units FNSPIM313 Work withinOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to