Learning and Assessment Kit-BSBLDR411 Demonstrate leadership in the workplace PowerPoint Core units FNSINC311 Work together

Core units FNSINC311 Work together in the financial services industry Elective Units BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBTWK301 Use inclusive work practices BSBXCM301 Engage in workplace communication FNSACM312 Reconcile financial transactions FNSASIC311 Establish client relationship and analyse needs BSBAUD412 Work within compliance frameworks BSBDAT201 Collect and record data BSBFIN302 Maintain financial records BSBINS302 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBOPS101 Use business resources BSBPEF101 Plan and prepare for work readiness Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBDAT201 Collect and record data BSBOPS201 Work effectively in business environments * We can develop additional elective units that are not listed on request (Please contact us for further information)

c power supplies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBINM401 Implement workplace information system BSBMGT502 Manage people performance BSBSMB420 Evaluate and develop small business operations FNSCUS501 Develop and nurture relationships with clients

implement and review a quality assurance program Elective units AHCBUS517 Monitor and review business performance AHCCHM501 Develop and manage a chemical use strategy AHCIRG509 Develop an irrigation and drainage management plan AHCMOM501 Manage machinery and equipment AHCBUS516 Develop and review a business plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSBLDR411 Demonstrate leadership in the workplace PowerPoint Core units FNSINC311 Work togetherOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to